Keywords: Design for developing countries, Service Design, Sustainable
The project is based around designing a hearing aid that will be remanufactured from unused, yet perfectly functional, NHS hearing aids and distributed in less economically developed countries.The aim is for the hearing aid to be suitable for use straight after delivery with diagnosis and fitting carried out by the user or anyone, regardless of whether or not they have a medical background.
The current lifecycle of the hearing aids was investigated and the obstacles and opportunities in the hearing aids second life considered.
Primary research wasn’t possible, however information from secondary research was fed into the design process primarily through a set of personas, selected with view not just to present conditions in Afghanistan but with an optimistic outlook in which infrastructure conditions have improved and more people will be in education having missed out whilst at school going age.
A lot was learnt from carrying out user interview questionnaires which was helpful in developing the project. Below is the third iteration, the testing was accompanied by an interview/questionnaire.
The product – with a simple assembly process,instructions,packaging and service outline were all key deliverables.
The overall project was evaluated by Thomas Fiddian (senior designer at RNID).The service outline was evaluated by Ray Mines of Motivation, a charity which teaches communities in various developing countries to design & build wheelchairs.